The team asks and discusses
Direct messages and groups, beside the records you are talking about.
Your team talks beside the invoices, customers and approvals themselves, and an AI agent in the conversation answers with the numbers and prepares the work. Discussion, decision and action in one place.
One login. One permission model. One business context.
@Nour who is more than 30 days late paying?
3 customers owe EGP 214,600.
Shall we send them a WhatsApp reminder?
Team Chat is not just a place to talk. It is where talk becomes recorded work, without opening another screen.
Direct messages and groups, beside the records you are talking about.
Numbers from the system and a ready draft, with the permissions of whoever asked.
Approval on the document itself, and the message out to the customer's or supplier's WhatsApp.
Today's sales, collections, stock, branch performance. The agent reads from the system and answers in front of the whole team, so nobody opens a report or sends a screenshot.
@Sanad today's sales by branch.
Sheikh Zayed is below yesterday because two items ran out. Shall I prepare a transfer from the main warehouse?
Find the customer or document and send it as a live card connected to the system. The card is built for each reader by their permissions, and data outside them never reaches their browser.
A yes-or-no poll inside the conversation, one vote per person, with a reason when needed. The result is kept with the decision's context.
The chat widget on your site collects the name and phone first, then hands the visitor to one person with the context ready. In the same inbox.
No copying numbers from the system into an outside chat and back.
The agent replies with the figure instead of "let me check and get back to you".
Approval happens in the chat and is recorded on the real workflow.
The team's history does not leave with an employee who does.
Team Chat and its agents run inside the same workspace, instead of a second place for sensitive conversations.
What an employee cannot see in the system, the agent cannot see when they ask.
No user writes as someone else, and the history cannot be rewritten through the API.
Files are checked by content, stored privately, and shown only with permission.
Deleting team messages is limited to System Manager.
Website visitor history keeps for a period you set; the team's history stays with the company.
What the agent prepares waits for approval from someone with the authority.