Frequently Asked Questions

Managely is a fully integrated SaaS platform — it launches a complete cloud ERP system for your company in under two minutes. Not just accounting; this is real infrastructure: multi-module ERP + business email hosting on your domain + a central control panel + a fully managed cloud environment (security, backups, updates) — all under one roof, one subscription.

The core difference is that Managely is Fully Managed — you're not buying software to install on a server and maintain yourself. You're subscribing to a complete solution: the system + hosting + security + updates + business email + technical support. Traditional ERP requires an in-house IT team and many hidden costs — Managely eliminates all of that from the ground up.

The platform has 30+ modules: accounting and finance, sales and CRM, inventory and warehousing, HR and payroll, projects and tasks, e-invoicing, fixed assets, fleet management, customer support, and more — all available to activate based on your plan and needs.

Not at all. Managely is built for business owners and teams — not developers. The interface is intuitive, available in Arabic and English, and your team will get up to speed quickly. If you have complex requirements or a lot of data to migrate, the paid implementation and training service is the best starting point.

Your system will be live in under two minutes. Start your free trial here — no credit card, no contracts, no waiting. If you need help with initial setup or data migration, our implementation team is available at a separate cost.

Absolutely. Start with what you need today and activate any additional module with a single click whenever you're ready — no reinstallation, no technical setup. If the new module requires custom configuration or training, that falls under the paid implementation and training services.

Correct. Register every employee at zero extra cost. Your plan covers unlimited registered users — you only pay for active concurrent sessions, not headcount.

Included: system hosting, business email, automated daily backup, SSL and security, and module updates free forever.

Not included: implementation and setup services, training hours beyond your plan's bundle, and any custom development outside the default modules — these are priced separately.

Training hours vary by plan — each plan includes a set number of training hours. If you need additional hours or an extended training program for your team, that's billed as a paid add-on. See your plan details on the pricing page.

Yes — 7 days completely free, no credit card required. Once you subscribe, you're covered by a full 14-day money-back guarantee on the first payment for the base plan only. The guarantee does not cover implementation fees, training fees, or any consulting services already consumed.

Yes. Monthly plans can be cancelled anytime. Annual plans come with bigger savings, more training hours, and loyalty points — and are always protected by the 14-day money-back guarantee from the start of the subscription.

No. Implementation is a paid service separate from the subscription. It covers: configuring the system to your company's structure, data migration, and module and permissions setup. Pricing varies by company size and complexity. If your company is small and your needs are straightforward, you can do it yourself — or reach out for a custom quote.

Yes, customization is available at an additional cost. The default modules cover the vast majority of business needs. Any development outside the existing modules — such as custom reports, proprietary integrations, or workflow modifications — is handled as a separate development project. Contact us to define requirements and get a quote.

Yes. We support full data migration from Spreadsheets, Odoo, SAP, QuickBooks, and most other platforms. Data migration is part of the paid implementation service — our team handles the chart of accounts, customer data, inventory, and historical transactions with full accuracy and security.

You — 100%. All business data created or uploaded inside your Managely instance, from accounting records and inventory to customer lists, is your exclusive property. We operate only as a processor and will never use or share your data for any purpose.

We use regional data centers to ensure performance and compliance with local data residency requirements. All data is encrypted in transit and at rest using AES-256, with automated daily backups and a 99.9% uptime SLA.

Yes. ZATCA (Saudi Arabia) and ETA (Egypt) integrations are built into the Growth plan and above — fully configured, at no extra cost. Compliance is automatic, not an add-on.

Fully. Our support team works in both Arabic and English. The entire platform — interface, reports, invoices, and documentation — is available in Arabic with full RTL support.

Critical issues receive a first response within one hour, with a resolution target of 24 hours. For urgent matters, WhatsApp and our emergency line are monitored around the clock. Technical support covers system failures — not development or customization requests.

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