Refund
Policy
Purpose
This refund policy is designed to ensure complete customer satisfaction. If you are not satisfied with your subscription, you may request a full refund within 14 days from the registration date — no questions asked.
Refund Conditions and Scope
For a refund request to be eligible, the following conditions must be met:
- Request must be submitted within 14 days of subscription activation
- Request must be submitted via our official contact form using the registered email address
- Refund will be processed to the original payment method
Guarantee Coverage & Exclusions
The guarantee only covers the initial paid basic package subscription fee. It does not include implementation fees, training fees, or any additional consulting services consumed.
Initial Subscription Only
This guarantee applies only to the first paid subscription. It does not apply to subsequent monthly or annual renewal cycles.
How to Submit a Request
Please submit your request through our official contact page. Ensure you provide your registered subscription email and include your subscription ID to expedite the process.
Processing
Fast & Transparent Process
Upon receiving your request, we verify the information and ensure conditions are met. The full amount is refunded to your original payment method within 5 business days.
Exceptions
- Subscriptions exceeding the 14-day window are not eligible for refund
- Refund policy does not cover costs related to third-party integrations or services
Guarantee Note
Our Commitment to You
We are committed to providing a fair and transparent experience for all customers. This refund policy guarantees your full right to a refund within the specified period — because we believe in Managely's value as much as you do.
Risk-free for your first 14 days.
Try Managely Cloud ERP with full confidence — backed by our money-back guarantee.